To get the best possible illumy experience, you’ll want to make sure your browser, desktop/laptop operating system (OS), and mobile OS meet the minimum requirements for illumy.
web browsers
If you’re not sure which browser version you’re using, check it here.
| Web Browser | Version |
| Google Chrome | Version 51 and later |
| Mozilla Firefox | Version 52 and later |
| Apple Safari | Version 9 and later* |
| Microsoft Edge | Version 41 and later* |
*Voice and video calling using WebRTC aren’t supported in these browsers (yet).
mobile operating systems
Find your iOS version by going to Settings > General > About, and look for “Software Version” (near the top).
Check your Android OS version by going to Settings > About Phone (or About Device) > Android Version.
| Mobile OS | Version |
| Apple iOS | iOS 13.0 and later (iPhone 6s or SE and later) |
| Android OS | Android 8.0 (“Oreo”/API level 26) and later |
desktop/laptop operating systems
Microsoft’s website has easy-to-use instructions to find which version of Windows you’re using.
To see which Mac OS version you’re using, click the Apple logo in the upper left of your computer screen, and select “About This Mac.”
| Operating System | Version |
| Microsoft Windows | Windows 7 and up |
| Apple Macintosh | Mac OS X 10.9 (Mavericks) and up |
unsupported browsers & operating systems
illumy is initially supporting the most commonly used browsers and operating systems. Delivering a great user experience requires extensive testing and certification of each environment. We’re working hard to bring illumy to even more awesome people.
If you don’t see your device or OS listed, check this page again in the future. We’re continually developing, testing, and working with browser and OS vendors to add to this list. If you’re not sure if illumy works with your setup, try it out—and let us know how it goes: support@illumy.com
